A properly prepared order or estimate request should contain all of the details needed to complete the project.
Customer service questions and answers ranging from how to place an order to how your job will flow.
Printing paper questions and answers ranging from what is coated one side stock to what is a laid.
Digital printing questions and answers, from whether to use digital printing versus offset printing to what is a bleed.
Printing terminology ranging from what is offset printing, digital printing, foil stamping or hot foil stamping.
Graphic design questions, from what file formats are accepted to why proofs need to be reviewed and approved.
Large format printing questions from what is considered an oversized color document to when you should laminate a poster.
Offset printing questions and answers, from what is a bleed, to what is a reverse, to what are plates and how are they made.
Online ordering answers from when to consider using a custom print ordering website to what payment methods are accepted.
Print fulfillment questions from turnaround times to what shipping methods we use.
Print finishing questions and answers ranging from what are finishing services to how is paper drilling accomplished.